وظائف للعمل لدى منظمة حماية: مطلوب مدير/ة حالة (Senior Case Manager)

Job Vacancies in Lebanon: Senior Case Manager Needed at Himaya

Job Details:

Sectors of Intervention:
Children and Youth, Human Rights and Protection

Application Deadline:
Friday, October 25, 2024

Contract Type:
Full-time

Job Duration:
Until the end of 2024, with a possibility of renewal

Salary:
Not specified
Salary Range:
Between $1,500 and $2,000

Education Level:
Master’s degree in Social Work, Psychology, Social Sciences, Public Health, or any relevant humanitarian field.

Experience Requirements:
Between 5 to 10 years

Language Requirements:

• Arabic: Fluent
• English: Fluent
• French: Basic

Location:
Mount Lebanon – Metn

Cover Letter Required:
Yes

Application Instructions:

Please send your CV and motivation letter to recruitment@himaya.org, mentioning the title of the position in the subject line.

Himaya is an equal opportunity workplace and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristic. We are committed to providing a fair and inclusive workplace where all individuals are valued and respected.

Responsibilities and Obligations:

Case Assignment and Organization:

• Act as the focal point for case management referrals in the area, whether internal referrals received by the team or external ones from stakeholders.
• Assign case management to psychosocial teams based on their availability and the specifics of each case, ensuring an even distribution of high-risk cases among the teams.
• Manage and follow up on the assigned social and psychosocial teams’ work as per the guidance of the caseload distribution between the Senior Case Manager (SCM) and Social Workers (SW).
• Organize and conduct weekly meetings with the Resilience team.
• Actively coordinate and monitor the implementation of activities during shifts.
• Follow up on the weekly schedule submitted by Social Workers and Psychologists.
• Monitor the team’s response to hotline calls and ensure proper documentation.

Case Reviews – Monitoring and Validation of Action Plans and Interventions:

• Validate the psychosocial team’s decisions in medium and high-risk cases.
• Conduct continuous strategy meetings to review cases at all intervention stages according to the Resilience Program process: primary assessment, assessment, action plan, revision of action plan, and closure.
• Ensure that all measures taken align with the Resilience Program’s guidelines, procedures, and timelines, respecting Lebanese law.

Team Leading and Development:

• Coordinate with the Resilience Program Management regarding training for the Resilience team and provide feedback.
• Participate in the dissemination of documentation.
• Conduct technical interviews for Social Workers when requested.
• Organize and manage the induction of newly recruited Social Workers and Psychologists according to the induction procedure.
• Evaluate the performance of the psychosocial team (during the probation period and performance appraisals) and provide constructive recommendations in coordination with the Area Manager and Resilience Program Management.

Networking, Coordination, and Reporting:

• Participate in program strategy updates.
• Coordinate with the area prevention team leader to ensure the best community and family approach to cases.
• Regularly update Program Management on challenges and trends in implementation through monthly reports and meetings.
• Coordinate, review, and monitor all internal and external reports submitted by the assigned team to external official parties, including judges, the Ministry of Social Affairs (MOSA), the Ministry of Education and Higher Education (MEHE), and partners such as UPEL and local and international NGOs.

Miscellaneous:

• Demonstrate thorough knowledge of Himaya by effectively communicating information about its activities, projects, mission, values, and history.
• Adhere to the mission and values of Himaya by adopting and conveying its core values and concepts in both personal and professional contexts.
• Participate in all activities and events organized by Himaya (e.g., staff care, end-of-year gatherings).
• Respect the Code of Conduct, the Child Protection Safeguarding Policy, the Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH) Policy, and all internal regulations.