وظائف لدى PU and AMI Ngo: مطلوب عاملين/ت حالة (Case Worker)

Job Opening at PU and AMI NGO: Case Worker

Sectors of Intervention: Human Rights and Protection, Refugees
Application Deadline: Sunday, October 6, 2024
Contract Type: Full-time
Job Duration: Four Months Maternity Replacement
Salary: According to PU-AMI salary scale
Salary Range: Between $1,500 and $2,000 (USD)
Education Level: Bachelor's Degree
Education Details: Social Work License, Social Sciences License, or equivalent diploma
Experience Requirements: 1 to 2 years
Language Proficiency:

• Arabic: Fluent
• English: Fluent
• French: Not required
  Location: Sidon – South Lebanon

Job Description: Case Worker

General Objective:

Under the direct supervision of the Case Management Supervisor, the Case Worker (CW) is responsible for delivering Case Management (CM) services to Persons with Specific Needs (PwSN) and vulnerable individuals at heightened risk. The CM process aims to address the immediate needs of Persons of Concern (PoC) while enhancing their resilience and supporting positive coping mechanisms. This allows them to access their rights, whether they are Lebanese, Syrian, Palestinian, or of other nationalities, within the intervention zone. The CW is also responsible for following up on referrals and ensuring timely and adequate case tracking.

Roles and Responsibilities:

1. Identification of Vulnerable Individuals and Households:

   • Organize outreach activities and field visits in various locations within the intervention area.
   • Conduct initial assessments to identify persons with specific needs or extremely vulnerable individuals requiring individual case management.
   • Join field teams from other departments (Shelter, Health, MHPSS, Protection, MEAL) during their field visits to support safe identification and referrals.

2. Social Counseling and Case Management:

   • Provide counseling services to Persons of Concern and inform them about the services offered by PUI.
   • Conduct home visits to assess the needs of persons of concern, considering environmental, social, and emotional factors affecting the well-being of individuals and their families.
   • Develop specific action plans with Persons of Concern to address immediate needs while enhancing the refugees' resilience and supporting the adoption of positive coping mechanisms.
   • Complete specific forms for assessments and case management tracking, ensuring confidentiality, accuracy, and timeliness under the supervision of the Protection Technical Advisor.

3. Request and Follow-Up of Cash Assistance:

   • Request Emergency Cash Assistance and Recurrent Protection Cash Assistance upon identifying an urgent need for financial support to overcome a shock or protection concern.
   • Refer cases to the UNHCR Protection Cash Assistance Program based on needs and eligibility.
   • Ensure proper follow-up on the usage of Cash Assistance upon selection.

4. Deployment to Emergency Response:

   • In emergencies (related to displacement, climate events, COVID-19 pandemic, etc.), be quickly deployable to provide timely support to affected households and individuals, and refer them to relevant services.

5. Coordination with Internal and External Actors:

   • Organize and attend case conferences and other coordination meetings in collaboration with the Protection Team Manager.

6. Reporting:

   • Provide monthly inputs and quarterly reports to the line manager (tracking sheets, narrative reports).
   • Report on any trends related to protection and propose adaptation measures.

Qualifications:

• Language Skills: Fluent in Arabic and good command of English (speaking, reading, writing).
• Education Degree: Social Work License, Social Sciences License, or equivalent diploma.
• Work Experience: 1 to 2 years, preferably with NGOs.
• Knowledge and Skills:
  • Trained on the National CM SOPs.
  • Trained on CM and cash sector SoPs.
  • Contextual awareness.
  • Active listener.
  • Highly empathetic when dealing with beneficiaries.
  • Solution-oriented mindset.
  • Knowledgeable of archiving systems and case management information management.
• Computer Skills: Good command of Word and Excel.

Application Instructions:

To apply for this position, kindly submit your cover letter along with your curriculum vitae to the email: [sai.hr.recruitment@premiere-urgence-lib.org], mentioning the job title in the subject line. Please note that any email that does not contain a title will be automatically discarded.

• Important Notes:
  • Only those with a valid driving license issued for more than two years can apply.
  • COVID-19 vaccination is mandatory.
  • Due to the acute need to fill this position, PU-AMI reserves the right to close this vacancy earlier than stated.

Contact Person:

• Name: Ghinwa Abdel Khalek
• Position: Human Resources Assistant
• Email: [sai.hr.recruitment@premiere-urgence-lib.org]